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Fenna Health
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Fenna Health

AI admissions agent for healthcare

Working 24/7iPhone app, coming October
Hear a sample call
Every channel comes in
  • Call Agent
    Picks up in under two seconds
  • Chat Agent
    Your website, answered
  • Email Agent
    One reply, then a person
  • SMS Agent
    Texts to your line
Try Fenna
Call (602) 536-0897
She answers for Aurora House, a sample facility.
Your admissions team gets
  • Insurance Verified
  • Lead Qualified
  • Callback in the Queue
  • Warm Transfer to Staff
  • One Conversations Inbox
Inside the app

Your whole morning on one screen.

The Fenna app for iPhone arrives on the App Store by the end of October 2026.

See her at work

One minute with Fenna

A call at 2 AM, your team, your dashboard. The whole product, in her own voice.

Integrations

Works with what you already run.

Calendar, mail, your EHR and CRM. Nothing gets retyped.

  • Microsoft 365
    Shared mailbox and calendar
  • Google Calendar
    Assessments on your calendar
  • Kipu
    Admissions open in your EHR
  • Dazos
    The lead lands in your CRM
  • Zapier
    Every outcome, anywhere else
  • Keragon
    The same, under a BAA
  • Programs
  • Accepted insurance
  • Policies
  • Hours and locations
  • Referral partners
  • Your own documents
Hi, this is Fenna. I can check his benefits right now. What state are you in?
Listening
What is Fenna

Every call answered. Every hour.

Fenna is the admissions coordinator who never sleeps. Trained by admissions coordinators, she picks up in under two seconds and checks insurance while the family is still on the line. She answers for addiction treatment, mental health and detox facilities.

She does
  • Answers every call, chat, email and text
  • Starts the insurance check while the caller is on the line
  • Books the assessment into your calendar
  • Rings your on-duty team and stays on the line
She doesn't
  • Give clinical advice
  • Decide level of care
  • Guess. When she isn't sure, a person takes it
  • Miss a call, at any hour
Built for HIPAA and 42 CFR Part 2We sign a BAA with every customer.
How it works

What happens when someone reaches out

One call, start to finish. Chat, email and text run the same way.

  1. Picked up in 1.8 s2:14 AM
    Hi, this is Fenna. How can I help?
    01

    Someone reaches out

    Call, chat, email or text. Any hour.

  2. Aetna PPO
    In network
    Yes
    Deductible left
    $450
    Copay
    $40
    Insurance verified
    02

    She checks what matters

    Checked live against your payers.

  3. Ringing everyone on duty
    • DDanaPressed 1
    • MMarcusRinging
    • MMariaRinging
    Handed to Dana
    Nobody picks up: a callback, due in 24 hours
    03

    She rings your team

    Whoever presses 1 takes the call.

    • Maria R.Assessment booked
    • Site visitorCallback booked
    • J. AlvarezHanded to staff
    04

    Your team sees one list

    Transcript, outcome and next step.

Channels

Four ways in. One list.

Phone, website chat, email and text land in the same list with the same outcomes, so your team works one queue.

  • Phone
    Hi, I'm calling about my son. Do you take Aetna?
    I can check that right now. What state are you in?
  • Website chat
    Is there a bed available this week?
    Let me get you to admissions. Detox or residential?
  • Email
    My daughter needs help. Can someone call me?
    Yes. Dana will call you today before 4 PM.
  • Text
    Do you have an intake tomorrow?
    We do, at 9:30 and 11. Want me to hold one?
Conversations
All channelsToday
  • Maria R.
    Calling about her son. Aetna PPO.
    Assessment booked
  • Website visitor
    Is there a bed available this week?
    Callback booked
  • J. Alvarez
    My daughter needs help. Can someone call me?
    Handed to staff
  • (602) 555 4471
    Do you have an intake tomorrow?
    Answered
  • T. Nguyen
    Current client, a question about the schedule.
    Answered
  • K. Okafor
    Referring a patient from our clinic. Do you take Medicaid?
    Callback booked
  • Website visitor
    What does a day in residential look like?
    Answered
  • (480) 555 0192
    Asking about detox for her husband.
    Live with Fenna
Pricing

One price per center.

3,000 voice minutes included. No setup fee. Cancel any month, or pay the year and get two months free.

  • Live on your number in a week
  • We set Fenna up for you
  • Built for HIPAA and 42 CFR Part 2, with a BAA
Running more than one center

Every center gets her own programs, payers and team. Tell us how many and we'll price it together.

Fenna for one center
$2,000/ monthAnnual $20,000
  • Phone, website chat, email and text
  • Her flow, programs, payers and team
  • 3,000 voice minutes a month
  • 500 insurance verifications a month
  • Up to five phone numbers
  • 20 team seats
  • Warm transfer, callbacks, integrations

Past 3,000 minutes, voice is $0.49 a minute. Chat, texts and email have monthly allowances, and we tell you before you reach one.

Book a demo
FAQ

Questions we hear most

Does Fenna give clinical advice?

No. She never decides level of care and never gives clinical guidance. She gathers what admissions needs and hands off when a person is needed.

What happens when a caller wants a human?

Fenna rings every on-duty team member at once. Whoever picks up takes the call. If nobody does, she books a callback and your team sees it right away.

How does insurance verification work?

Fenna answers from the plans your facility takes, and while the caller is still on the line she starts an eligibility check with their insurer for your team. The result is waiting in Verifications.

Can we change what she says?

Yes. Her flow is a chart you can read step by step. Tell us what should change and we publish a new version, and any earlier version can be restored.

Is Fenna built for HIPAA and 42 CFR Part 2?

Fenna is built for HIPAA and 42 CFR Part 2. We sign a BAA with every customer, not just the large ones.

Is Fenna an answering service?

No. An answering service takes a message for the morning. Fenna answers as your admissions line: she checks insurance while the caller is on the line, books the assessment and rings your on-duty team. If nobody picks up, she takes the message and your team sees it right away.

Who is Fenna built for?

Fenna answers for addiction treatment, mental health and detox facilities, from one residential program to a group of centers. Each center gets her own programs, payers and team.

Demo

Book a 45-minute demo

Pick a day and a time that suits you. In 45 minutes you see:

  • Fenna taking a live call
  • An insurance check started while the caller is on the line
  • The list your team works from
Book a demo

Want to hear her first? Call (602) 536-0897. She answers for Aurora House, a sample facility.